Who are we? 

EVA Air is part of the Evergreen Group and is an international passenger and cargo airline from Taiwan. As a Star Alliance carrier, EVA Airways is operating three flights per week from Amsterdam to Taipei via Bangkok.

What are you going to do?
You will be a part of the Passenger Reservation and Ticketing team, which is responsible for all flight booking, and ticket issuing related:

• Providing booking service as well as travel-related service and inform to passengers, other airlines, travel agents;
• To arrange special requirement for the passengers such as meal, passengers in need of Wheelchair assistance, etc.;
• Reply incoming inquires/email;
• Provide all necessary ticketing service with complete information;
• Handles matter such as rerouting, upgrading, rebooking and fare related to special passengers;
• Handling and support request for Frequent Flyer related inquires.

What we ask: 

The applicant should meet the following requirements:

• Fluent in English and Dutch (verbally and reading/writing);
• MBO – HBO academic and/or higher;
• Relevant working experience in the airline/travel agency is an must;
• Ticketing and Reservation experience is an must;
• Has customer service orientation and teamwork together with problem-solving skills;
• Willing to work in a multitasking and fast-paced environment;
• Having a valid Dutch working permit is a must.

Information and application:
To apply for this position, please complete all details below and upload your CV and motivation letter in English. Only applications in English will be reviewed. During this period, no inquiries can be made regarding the status of your application. Please bear in mind that only English applications will be accepted.